Good People, Doing Great Things

“The greatest asset of AllCells is our people. We are truly dedicated to helping your cause.”

Annie Liu, PHR, SHRM-SCP
Human Resources Manager

Life at AllCells centers around our values, work-life balance and a diverse culture. We are a team of trailblazers with spirit. Our values connect and inspire us. AllCells Employee Led Culture Committee (AELCC) is dedicated to further communicate our values throughout the company. Monthly All Employee meetings are hosted to promote transparency, team building, and to highlight our trailblazers. The AELCC committee also hosts events and organizes volunteering activities throughout the year.

Our Culture, Our Work, Our Rewards

Great Benefits

Great Benefits

Great Benefits

We want you and your family to be covered with medical, dental, and vision.

What You Get

What You Get

What You Get

We offer a generous amount of vacation, paid holidays, plus personal days!

We Help You Save

We Help You Save

We Help You Save

We automatically contribute a percentage to your 401(k) plan.

We've Got You Covered

We Have You Covered

We Have You Covered

When unexpected events occur, we have you covered with employer sponsored life insurance, accidental death and dismemberment, plus short and long term disability insurance.

Tasty Bites

Tasty Bites

Tasty Bites

Monthly catered lunches and a weekly treat for our employees to enjoy. We also throw a pretty decent potluck occasionally along with our annual banquet, summer BBQ, and more!

Extra Rewards

Extra Rewards

Extra Rewards

Get other voluntary benefits such as legal services, auto, home, renters, and pet insurance to name a few at preferred group rates.

Current Openings

Donor Systems (Admin) Associate I/II

Join us at AllCells and help shape the future of biotech. Our diverse backgrounds in hematology, immunology, biotech and business fuel our creativity to find new solutions for our customers. Whether it’s providing the highest quality cells to researchers around the world or supporting them in finding the next breakthrough. AllCells is looking for the best minds to help meet the changing demands of scientific research. At AllCells, you’ll play an important role in staying a step ahead of what researchers need, and shaping the processes and solutions that make their jobs easier. Come be a part of the future of AllCells.

Job Summary

We are looking for a Donor Systems (Admin) Associate I/II to join our Donor Systems team to work closely with our donors to ensure the best overall donor experience and ensure that our customers receive the best quality products from us. If you are looking to expand your career, make a difference in scientific research, and challenge the status quo, you are at the right place!

Reporting to the Donor Systems Supervisor, the Donor Systems Associate I/II is responsible for the management of donor appointments in a very busy blood and bone marrow collection facility. This includes assisting the office with donor recruitment, scheduling, payments, and database management. This role requires precise attention to detail along with good organizational and time management skills. This position is also required to interact professionally with donors and collaboratively with clinical staff to facilitate an efficient and timely collection schedule. May be required to work some weekends to support collections as needed.

Job Responsibilities: 

  • Manage donor scheduling to ensure fulfillment of all appointments.
  • Participate in donor retention and appointment execution activities, including recruiting events on an as needed basis.
  • Receive donors at reception to manage all needed scheduling or appointment transactions.
  • Monitor daily collection schedules and communicate accordingly to clinical and other departments.
  • Communicate and reach out to donors during any disruptions to the collection schedule- take action as needed to remedy the issue.
  • Engage in ongoing donor communication through phone calls / emails.
  • Responds promptly to donor issues, concerns or questions.
  • Assist with clinical administrative tasks.
  • Assist in custom order donor identification, retention and sourcing.
  • Maintain accurate and live time information in the donor management system including donor contact information and all communication exchanges.
  • Perform routine quality checks to ensure donors are correctly allocated to their appointments.
  • Process and distribute donor payment compensations.
  • Prepare needed paperwork for next day collections as assigned, including but not limited to donor consents, donor payment sheets etc.
  • Make routine donor reminder calls as assigned.
  • Provide general administrative support including but not limited to copying, filing, and document preparation as needed.
  • Other duties as assigned by department or manager.

Requirements: 

  • Minimum of 3 years related administrative experience. Previous experience working in blood collections or donor related field a plus.
  • Minimum High School Diploma required. Associate’s Degree in Administration, Business, or other related field preferred.
  • Must have excellent communication skills, both written and verbal.
  • Strong customer service orientation both internal customers and external clients.
  • Excellent technical and computer skills; knowledge of Google Apps, Microsoft Word, and Excel strongly preferred; willingness to learn additional job-relevant software, as required.
  • Must possess excellent organizational skills, and be extremely thorough and self-motivated.
  • Must be able to complete job tasks accurately and in a timely manner.
  • Able to multi-task, work independently and manage multiple priorities.
  • Proven ability to handle high volume workload in a calm and constructive manner.
  • Must accept instruction with open, cooperative, positive, and team-oriented attitude.
  • Strong phone etiquette and professional demeanor.

Location:  Alameda

AllCells, LLC, is an Equal Opportunity Employer

What AllCells Offers:

AllCells offers a competitive salary and benefits package. For our full-time employees, we offer medical, dental, vision, and life insurance. We also offer long/short term disability, 401K, , FSA, rich paid time off plan, holidays, and a bonus program. We are located in Alameda, CA and easily accessible from BART and the Ferry.

Laboratory (Operations) Specialist I (ongoing)- Alameda, CA

Join us at AllCells and help shape the future of biotech. Our diverse backgrounds in hematology, immunology, biotech and business fuel our creativity to find new solutions for our customers. Whether it’s providing the highest quality cells to researchers around the world or supporting them in finding the next breakthrough, AllCells is looking for the best minds to help meet the changing demands of scientific research. At AllCells, you’ll play an important role in staying a step ahead of what researchers need, and shaping the processes and solutions that make their jobs easier. Come be a part of the future of AllCells.

Job Summary:

The Operations Specialist I is responsible for processing and isolating human and animal primary cells and conducting quality control analysis.

Responsibilities:

  • Processing and isolating human and animal primary cells using immunomagnetic isolation technology.
  • Generating electronic & written records based upon testing and analysis of cell and/or tissue samples.
  • Maintaining and organizing laboratory work area, consumables, and equipment.
  • Preparing buffers, reagents, and other laboratory consumables.
  • Testing cell culture media and reagents.
  • Washing and maintaining lab-ware.
  • Reporting out-of-specification products to managers.
  • Handling and disposing of biological waste.
  • Complying with laboratory policies and procedures.
  • Maintaining finished goods inventory.
  • Performing QA/QC on finished goods.
  • Maintaining equipment.
  • Train new lab staff.
  • Validating new SOPs/equipments.
  • Other duties as assigned.

Requirements:

  • 2 years of laboratory experience in the life science or healthcare industries.
  • Able to read, interpret, and communicate basic technical documents.
  • Able to learn and operate standard laboratory equipment.
  • Strong communication, interpersonal, and teamwork skills.
  • Basic cell culture skills.
  • Proficient in Google Apps, Microsoft Word, Excel and PowerPoint.
  • Demonstrated ability to accurately follow work instructions and meet project timelines.
  • Occasional overtime and weekend work may be required depending upon project timelines.
  • Experience with ERP systems a plus.

Education: 

Bachelor’s Degree in Cell and Molecular Biology or related life science discipline.

Advanced degree is a plus e.g. M.S.

Location:  Alameda, California

Have a question? Let’s chat.