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Work where your vision and expertise will be recognized and rewarded. We are looking for exceptionally intelligent, talented and enthusiastic individuals to join our fast growing team. If you have a track record of outstanding accomplishments, we'd like you to get in touch with us. We stand behind the quality, versatility, and reliability of our products and services, and we stand behind our team! AllCells offers a competitive salary and benefits package. Please send your resume to HR@allcells.com and include the job title in the subject line.
We currently have 6 positions available. Please review job description and requirements before applying.
Job Code: ALCAS01
Job Title: Application Scientist/Sr. Application Scientist
Job Description
The Application Scientist is directly responsible for developing applications using human primary cells to support Pharmaceutical, Biotechnology, Vaccine, and Academic R&D customers. Primary responsibilities also include participating in customer projects, and providing technical and sales & marketing support. The incumbent demonstrates technical leadership by visiting customers, delivering presentations at scientific conferences, and working strategically with a cross-functional team to further develop market opportunities. The individual also provides training at remote locations, collects user feedback, and works with management to incorporate this feedback in the form of product and/or technical literature enhancements. Other responsibilities include developing an outreach program to connect with the community and to increase awareness and usage of the AllCells products.
Responsibilities:
• Directly conduct Application Development focusing on custom projects in the lab
• Develop, plan, and execute training to sales force at remote sites
• Connect with users to understand their workflows, gather feedback, and provide end-user requirement documents to the internal development team
• Provide scientific support to users
• With management feedback, develop an outreach program aimed at increasing customer awareness and satisfaction, reaching out to new users, and providing feedback
• Drive effective teamwork, communication, and collaboration across multiple disparate groups
• Maintain product knowledge and understanding of market applications and new developments
• Deliver presentations at major scientific conferences and customer sites
• Remain flexible to changing priorities and ideas while keeping project milestones on track
• Participate in sales & marketing activities
Requirements:
Qualifications include a PhD in a life science discipline. Work experience with larger corporations is a plus. One or more years of successful application experience in life science research products is required. Other complementary skills include laboratory experience.
• Excellent written and verbal communication skills
• Excellent customer-facing and presentation skills
• Strong organizational and project management skills
• Able to apply the most relevant scientific knowledge in human primary cells applications, drug screening, cell-based assays, stem cells, neuroscience, genomics, and other scientific research fields
• Familiar with outreach mechanisms
• Hands-on experience in cell and molecular biology
Education:
Ph.D. in life science discipline.
Travel: Travel Required - Frequency: 25% of time--nationally and internationally
Job Category: Sales & Marketing
Location: Emeryville, California
Job Code: ALCPM01
Job Title: Product Manager
Job Description:
Reporting to the VP, Sales & Marketing, the Product Manager interacts with varying levels of internal and external personnel requiring the ability to work across functional groups. This role requires an in-depth knowledge of operating plans and strategies as well as industry practices for developing, promoting, and selling human primary cells and related services to the life science research market.
Responsibilities:
The incumbent receives assignments in the form of objectives and determines how to apply resources to meet goals and schedules. The individual exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for achieving results.
1. Manage the product line and P/L, best practice life cycle management and profitability for product line, inventory assessments, initial forecast; COGS analysis; initial financial analysis (ROI); price variables; margin & profitability; cannibalization effects.
2. Develop product specs, product claims content. Determine list pricing (including annual list price), product name, discount guidelines. Recommend needs for beta test/early access. Create & provide Tech Service/Customer Service/Sales. training. Organize sampling program as needed. Analyze data from Research Reports; Commission research reports via centralized function. Execute according to market research objectives. Serve as Project Manager, as required.
3. Develops and supports implementation of all aspects of marketing channel strategies.
4. Applies knowledge of market applications to develop product positioning strategies, develops advertising & promotion campaigns, sets pricing strategies and in-field execution of price adjustments working through sales force.
5. Develops and communicates clear business strategies with an ability to implement initiatives centered on collaborations with key channel partners, R&D or commercial collaborations, in licensing activities or product distribution agreements.
6. Builds and executes regional specific growth strategies in partnership with local sales force to meet new regional market expansion.
7. Business lead for evaluating, reviewing, shaping organizational effectiveness of the customized business, working closely with respective customers to manage pricing and discount.
8. Knowledge of market research and competing products, gather and interpret data including VOC to determine competitive landscape, market dynamics (size/growth/trends/drivers), and IP landscape.
9. Assist with executing other daily tasks or special projects, as assigned
Education:
PhD degree in Biology, Chemistry, Biochemistry, Molecular Biology or related discipline, or the equivalent education and experience are required. MBA is plus.
Experience:
At least two years in a similar role including strategy development, identifying new market opportunities and preparing business plans. Excellent communication & presentation skills, and demonstrated analytical, project management, and planning skills is necessary. Present business updates and proposed strategies to senior management. Proven ability to see new business opportunities, meet aggressive objectives and develop strong working relationships. Must possess considerable skill in all aspects of Microsoft Office Suite of work tools.
Travel: Approx. 30%
Job Category: Sales & Marketing
Location: Emeryville, California
Job Code: ALCMTK01
Job Title: Marketing Manager
Job Description:
This position is responsible for developing, executing, and managing various marketing activities for all human primary cell types and related products to support increasing business demand. Additional responsibilities include list pull execution, trade shows, lead management support, data analysis and reporting, as well as project management. The successful candidate will have hands-on experience developing marketing tactics, is capable of working independently, and able to provide insights based on data analysis. The individual has a strong ability to multi-task and meet project timelines. The candidate is creative, with an insatiable curiosity and a knack for solving problems. Obsession for details and organization and general business acumen is a necessity. Experience with human primary cells and stem cells based business is a plus.
Responsibilities:
1. Design and execute marketing activities to support sales force and meet company financial goals.
2. Practice marketing excellence to optimize customer experience and marketing performance.
3. Support lead management process by performing account assignment and lead entry into customer database.
4. Pull data from various tools, which contain customer profile and behavioral information, perform data crunch, and run analytical reports to support marketing performance metrics.
5. Perform ad-hoc data-mining tasks from internal databases or public websites to help identify prospects for sales and marketing.
6. Manage website updates
7. Participate and manage ad-hoc projects to support and expand company business.
8. Conduct internal and external customer research to help support quantitative measurement and provide further focus on measuring ROI and needed improvements for company business.
9. Provide documented support materials that help drive strategic direction, goals and objectives. Schedule & organize meetings and take notes when needed.
10. May be required to perform other related duties as required and/or assigned.
Requirements:
1. Bachelor's degree (minimum) in a life science discipline (e.g. biology, biochemistry), PhD in life sciences or MBA is preferred.
2. Well versed in Excel, Access, PowerPoint. Hands-on working experience with website management, Web analytics, Campaign Management System, and database is preferred.
3. Strong attention to detail and ability to prioritize and work in a fast-paced environment.
4. Good communication skills, both written and verbal, and ability to deliver presentations to senior management.
5. Results driven person with strong problem solving and time-management skills.
6. Strong technical understanding required, Lab experience a plus
7. Minimum of three years experience in life science sales, applications and/or marketing.
8. Strong interpersonal, organizational and teamwork skills
9. 30% travel as required for conferences, seminars, training programs and customer visits
10. Proven experience working with multi-disciplinary teams
11. Proven experience establishing, maintaining and managing productive customer relationships
12. Ability to work in a dynamic environment with multi-tasking capability
13. Assist with executing other daily tasks or special projects, as assigned
Education:
B.S. in life science discipline. Advanced degree is a plus e.g. M.S or Ph.D.
Travel: Approx. 30%
Job Category: Marketing and Sales
Location: Emeryville, CA
Job Code: ALQA001
Job Title: Quality Assurance Specialist
Job Description:
Reporting to the VP, Corporate & Business Development, the Quality Assurance Specialist is responsible for managing the Quality Management System (QMS) to foster continuous quality improvement and customer satisfaction. The incumbent will work with internal stakeholders to ensure compliance with policies and procedures, and serve as the main point of contact for customer quality audits. The Quality Assurance Specialist provides quality system performance reports to management and identifies opportunities for improvement.
Responsibilities:
1. Oversees the QMS
2. Develop and maintain QMS elements e.g. document control, change control, quality records, internal audits, corrective & preventive actions etc.
3. Develop and maintain customer complaint system to ensure complaints are investigated and resolved in a timely manner, including written responses to customers, as required
4. Develop and implement policies and procedures to ensure compliance with regulatory requirements
5. Develops and performs QMS training for employees
6. Conducts meetings to review status of key QMS indicators and performance, issues periodic reports to management
7. Sets goals for continuous quality improvement and customer satisfaction
8. Assists with other duties, as assigned
Requirements:
1. Bachelors Degree, preferably MS degree in a life science area
2. Knowledge and experience with ISO compliance, certified training preferred
3. Excellent writing and presentation skills, strong interpersonal and teamwork skills
4. Ability to collaborate with department heads and meet timelines
5. Proficiency in MS-Word, Excel, and PowerPoint
Experience:
Minimum five years experience in a similar role, preferably with a life science research tools company. Less experience will be considered with CMQ, CQT, CQA, or CQE accreditation.
Job Category: Quality Assurance
Travel: Minimal (<10%)
Location: Emeryville, California
Job Code: ALCAAM01
Job Title: Sales Associate - East Coast Account Manager
Job Description:
This position is an entry-level sales position ideally suited for the individual who has achieved the academic requirements, has practical lab experience, and is willing to undertake a challenge in marketing and sales but has limited sales experience.
The Associate Account Manager executes sales processes for assigned accounts, in accordance with approved sales and marketing plans. The Associate Account Manager will apply his/her knowledge of product features, benefits, and applications combined with selling skills to identify and qualify leads, initiate the sales process and successfully promote the sales of company products and services to meet or exceed the assigned sales plan. The position is to be based in Boston, Massachusetts or vicinity and Philadelphia, PA or vicinity.
Responsibilities:
1. Execute the entire sales process for assigned accounts or product portfolio, demonstrate use of selling skills, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs, provide customer solutions through the use of the company’s products, create the value proposition and close the sale.
2. Meet or exceed the territory sales plan by maintaining existing business, developing incremental business in existing accounts, and conducting cold calls to develop new accounts.
3. Participate in sales, product and systems training, marketing campaigns, customized projects to develop appropriate selling skills consistent with company philosophy, policies, and procedures.
4. Maintain and increase current customer database through company customer relations management database, prospect and develop relationships with new customers, coordinate on-going customer relationships with a particular focus on up selling and cross selling, meet or exceed assigned sales, profit, and market share goals consistently within expense budget guidelines.
5. Develop and execute an annual sales plan for managing assigned territory, updated monthly.
6. Utilize data sources to analyze and develop sales opportunities with the greatest ROI, communicate key competitive activities, market trends, and changing customer development plans and priorities, which include emerging customers.
7. Communicate with research scientists at all accounts regarding product information, sales presentations, and information through telephone, e-mail, and written correspondence.
8. Communicate account objectives and action plans to management via monthly summary reports and other communication methods, must be able to deliver presentations to senior management.
9. Complete assigned tasks and reports in a timely and complete manner while maximizing prime customer calling periods, meet sales objectives, develop organizational skills necessary to successfully manage territory sales activities, coordinate contracts/ quotations within company guidelines by extending competitive pricing as needed to maintain and increase margin/revenues with guidance from management and/or marketing
10. Learn and practice company policies and procedures and strive to present a professional image as a company ambassador, develop product knowledge sufficient to successfully conduct an effective sales presentation, learn existing and potential customer status regarding company and competitors’ products, support marketing programs in other territories as assigned by the Sales Manager, communicate to all organizational levels and functional areas as well as internal and external customers.
11. Assist with executing other daily tasks or special projects, as assigned.
Requirements:
Two or more years of successful sales experience with life science research products are expected, selling into academic, Biotech, and Biopharm accounts. Other complementary skills include laboratory experience. Strong interpersonal skills including presentation and closing skills as well as a professional appearance and demeanor are expected. Other expected competencies include: the ability to work independently and as part of a regional team. Proficiency in basic desktop computer applications is required. Experience with Salesforce.com is a plus.
Education:
B.S. in life science discipline. Advanced degree is a plus e.g. M.S or Ph.D.
Job Category: Sales & Marketing
Location: Boston, Massachusetts or vicinity and Philadelphia, PA or vicinity
Job Code: ALCAAM01
Job Title: East Coast Account Manager
Job Description:
The East Coast Account Manager is directly responsible for achieving their territory sales growth within the Pharmaceutical, Biotechnology, Vaccine, and Academic R&D market segments. Primary responsibilities also include expanding the company’s customer base, developing and creating new business opportunities by promoting customized project capabilities, and working strategically with a cross-functional team to further develop market opportunities. The Account Manager will actively seek to convert competitive business in the territory leading to increased revenues for the company. The position is to be based in Boston, MA or vicinity and Philadelphia, PA or vicinity.
Responsibilities:
1. Develop Territorial Business Plan to achieve sales goals inclusive of influencing territorial luminaries via new products/applications positioning.
2. Develop and maintain adequate short/long term sales pipeline to consistently generate profitable revenue.
3. Achieve revenue goals by growing existing customer base and converting competitive accounts.
4. Work strategically with Marketing and Product Management to build growth business plans around Strategic Accounts.
5. Ensure all Price Requests are renewed as appropriate.
6. Build team relationships with other Sales, Service, and Technical Support Associates to maximize sales revenues while promoting opportunities, harmony, and territorial management.
7. Perform other related duties and assignments as required.
Requirements:
Qualifications include a B.S. in a life science discipline: Ph.D. a plus. Three or more years of successful sales experience in life science research products are expected, selling into Biotech, and Biopharmaceutical accounts. Other complementary skills include laboratory experience.
1. Previous sales experience in biotechnology and pharmaceutical settings is preferred.
2. Familiar with human primary cells, stem cells, life science research, drug screening, toxicity test, cell-based assay, hematology and/or flow cytometry.
3. Effective meeting, training, and presentation skills.
4. Experience managing both internal and external budgets and resources, conducting pre-call planning, and ability to prioritize and segment accounts.
5. Effective interpersonal skills.
6. Effective written and oral communications skills.
7. Effective organization and planning skills.
8. Effective selling and negotiation skills.
9. Effective decision making/problem solving skills.
10. Effective computer skills, i.e., Email system, Excel, Word, PowerPoint, etc.
Education:
B.S. in life science discipline. Advanced degree is a plus e.g. M.S.or Ph.D.
Job Category: Sales & Marketing
Location: Boston, Massachusetts or vicinity and Philadelphia, PA or vicinity
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