AllCells Careers

Work where your vision and expertise will be recognized and rewarded. We are looking for exceptionally intelligent, talented and enthusiastic individuals to join our fast growing team. If you have a track record of outstanding accomplishments, we'd like you to get in touch with us. We stand behind the quality, versatility, and reliability of our products and services, and we stand behind our team! AllCells offers a competitive salary and benefits package. Please send your resume to HR@allcells.com and include the job title in the subject line.

We currently have 9 positions available. Please review job description and requirements before applying.

 
Job Code: ALCSM02
Job Title: Services Manager

Job Description:
The Services Manager is directly responsible for customers’ services using human primary cells to support Pharmaceutical, Biotechnology, Vaccine, and Academic R&D customers. Primary responsibility is leading the services department focusing on immunology-based assay developments such as Hematopoietic Stem Cell Assays and Flow-Cytometry Services, Cell Based Assays for Drug Discovery, In vitro Expansion or Differentiation, In vitro Characterization of Diseased Cells, and providing technical and sales & marketing support. The incumbent demonstrates technical leadership by visiting customers, delivering presentations at scientific conferences, and working strategically with a cross-functional team to further develop market opportunities. 

The individual also provides training at remote locations, collects user feedback, and works with management to incorporate this feedback in the form of product and/or technical literature enhancements. Other responsibilities include developing an outreach program to connect with the community and to increase awareness and usage of the AllCells products.

Responsibilities:

1. Directly manage and conduct projects such as Hematopoietic Stem Cell Assays and Flow-Cytometry Services, Cell Based Assays for Drug Discovery, In vitro Expansion or Differentiation, In vitro Characterization of Diseased Cells in the lab
2. Develop, plan, and execute training to sales force at remote sites
3. Connect with users to understand their workflows, gather feedback, and provide end-user requirement documents to the internal development team
4. Provide scientific support to users
5. With management feedback, develop an outreach program aimed at increasing customer awareness and satisfaction, reaching out to new users, and providing feedback
6. Drive effective teamwork, communication, and collaboration across multiple disparate groups
7. Maintain product knowledge and understanding of market applications and new developments
8. Deliver  presentations at major scientific conferences and customer sites
9. Remain flexible to changing priorities and ideas while keeping project milestones on track
10. Participate in sales & marketing activities

Requirements:

1. Excellent written and verbal communication skills
2. Excellent customer-facing and presentation skills
3. Strong organizational and project management skills
4. Able to apply the most relevant scientific knowledge in human primary cells applications, drug screening, cell-based assays, stem cells, neuroscience, genomics, and other scientific research fields
5. Familiar with outreach mechanisms
6. Hands-on experience in assay developments

Education:
PhD in life science discipline.
Job Category: Services
Travel: 25%
Location: Emeryville, CA



Job Code: ALCLA0811B
Job Title: Laboratory Associate


Job Description:

1. Processing and isolating human and animal primary cells using immuno-magnetic isolation technology
2. Extracting and analyzing nucleic acids from primary cells or solid tissue
3. Maintaining and organizing laboratory work area, consumables, and equipment
4. Preparing frozen cell products for inventory and/or shipment
5. Preparing buffers, reagents, and other laboratory consumables
6. Testing cell culture media and reagents
7. Generating records based upon testing and analysis of cell and/or tissue samples
8. Washing and maintaining lab-ware
9. Reporting out-of-specification products to managers
10. Handling and disposing of biological waste
11. Complying with laboratory policies and procedures
12. Other duties as assigned

Requirements:

1. 3-5 years of laboratory experience In the life science or healthcare industries
2. Able to read, interpret, and communicate basic technical documents
3. Able to learn and operate standard laboratory equipment
4. Strong communication, interpersonal, and teamwork skills
5. Basic cell culture skills
6. Proficient in Microsoft Word, Excel and Power Point
7. Demonstrated ability to accurately follow wok instructions and meet project timelines
8. Occasional overtime and weekend work may be required depending upon project timelines

Education:
Bachelors Degree in Cell and Molecular Biology or related life science discipline. Advanced degree is a plus e.g. M.S. or PhD



Job Code: ALCAAM11
Job Title: Sales Associate - East Coast Account Manager


Job Description:
This position is an entry-level sales position ideally suited for the individual who has achieved the academic requirements such as PhD degree, has practical lab experience, and is willing to undertake a challenge in marketing and sales but has limited sales experience.

The Associate Account Manager executes sales processes for assigned accounts, in accordance with approved sales and marketing plans. The Associate Account Manager will apply his/her knowledge of product features, benefits, and applications combined with selling skills to identify and qualify leads, initiate the sales process and successfully promote the sales of company products and services to meet or exceed the assigned sales plan. The position is to be based in PA, MD, NJ, or vicinity.

Responsibilities:

1. Execute the entire sales process for assigned accounts or product portfolio, demonstrate use of selling skills, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs, provide customer solutions through the use of the company’s products, create the value proposition and close the sale.
2. Meet or exceed the territory sales plan by maintaining existing business, developing incremental business in existing accounts, and conducting cold calls to develop new accounts.
3. Participate in sales, product and systems training, marketing campaigns, customized projects to develop appropriate selling skills consistent with company philosophy, policies, and procedures.
4. Maintain and increase current customer database through company customer relations management database, prospect and develop relationships with new customers, coordinate on-going customer relationships with a particular focus on up selling and cross selling, meet or exceed assigned sales, profit, and market share goals consistently within expense budget guidelines.
5. Develop and execute an annual sales plan for managing assigned territory, updated monthly.
6. Utilize data sources to analyze and develop sales opportunities with the greatest ROI, communicate key competitive activities, market trends, and changing customer development plans and priorities, which include emerging customers.
7. Communicate with research scientists at all accounts regarding product information, sales presentations, and information through telephone, e-mail, and written correspondence.
8. Communicate account objectives and action plans to management via monthly summary reports and other communication methods, must be able to deliver presentations to senior management.
9. Complete assigned tasks and reports in a timely and complete manner while maximizing prime customer calling periods, meet sales objectives, develop organizational skills necessary to successfully manage territory sales activities, coordinate contracts/ quotations within company guidelines by extending competitive pricing as needed to maintain and increase margin/revenues with guidance from management and/or marketing
10. Learn and practice company policies and procedures and strive to present a professional image as a company ambassador, develop product knowledge sufficient to successfully conduct an effective sales presentation, learn existing and potential customer status regarding company and competitors’ products, support marketing programs in other territories as assigned by the Sales Manager, communicate to all organizational levels and functional areas as well as internal and external customers.
11. Assist with executing other daily tasks or special projects, as assigned.

Requirements:

1. Broad based knowledge of cell biology coupled with the ability to diagnose customer needs and provide product solutions.
2. High motivation level, requiring little direct supervision, with orientation towards results. 
3. 0-3 years of sales experience in a related product line or industry is highly desirable.
4. Experience with key account and portfolio management across a diverse customer base.
5. Must combine time management skills and territory knowledge to effectively plan and execute travel schedules while maintaining reasonable expenses.
6. Other complementary skills include laboratory experience.
7. Strong interpersonal skills including presentation and closing skills as well as a professional appearance and demeanor are expected.
8. Other expected competencies include: the ability to work independently and as part of a regional team.
9. Proficiency in basic desktop computer applications is required.
10. Experience with Salesforce.com is a plus.
    

Education:
PhD in life science discipline.
Job Category: Sales & Marketing
Travel: 50%
Location: PA, MD, or NJ 



Job Code: ALCRA01
Job Title: Research Associate - Services

Job Description:
Reporting to the Senior Manager of Contract Services this position will be responsible for assisting in the areas of customer assay design, execution, generation of data sheets, auditing data, analysis of data and generation of reports. 

This position may also involve training as required and supporting the generation of materials or review of various marketing and or educational activities.

Responsibilities:

1. Lead and execute typical client studies including the preparation of the study plan
2. Coordinate all aspects and execute specific assays for clients
3. Collate data, audit data and facilitate in the generation of client reports
4. Assist in the generation of data for new assays to extend our services
5. Assist marketing in activities as needed, such as reviewing written marketing material, or preparing technical marketing material
6. Communicate directly with customers to define project scope and requirements, update sales staff, and present data/reports to customers as required.     

Education:
BS in the biological sciences is required

1. Experience in cell culture (primary and immortalized cell lines) essential
2. Experience in flow cytometry essential
3. Experience with hematopoietic assays preferred
4. Experience in immunological assay
5. Experience with Excel, Word, and Outlook
6. Self-motivated and flexible work ethic
7. Good interpersonal skills
8. Candidates with advanced degrees encouraged to apply

Travel: Approx. 10%
Job Category: R&D
Location: Emeryville, California

Job Code: ALCRND01
Job Title: R&D Senior Scientist

Job Description:
Reporting to the CEO, the R&D Senior Scientist will lead the development of iPSC based technology and iPSC-derived primary cell types for cell-based screening and potential cell therapy applications.  This role requires an in-depth knowledge of industry practices for developing, promoting, and selling iPSC-derived primary cells and related services to the life science market.  The individual must be capable of working in a cross-functional team to enable the commercialization of iPSC-derived products and services.   

Responsibilities:
The incumbent receives assignments in the form of objectives and determines how to apply resources to meet goals and schedules. The individual exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for achieving results.  Specific responsibilities include:

1. Establishes the iPSC technology platform in-house,  develops various iPSC lines (normal and/or diseased), derives various primary cell types from iPSC lines, works with stakeholders to establish drug screening services using iPSC technology, and identifies potential cell therapy opportunities.
2. Develops product specifications, quality control assays, and product claims content. Works with stakeholders to determine competitive product/service pricing, strategies and tactics for commercialization.  Creates & provides Technical Service/Customer Service/Sales training. Organizes market sampling program as needed. 
3. Identifies funding opportunities and applies for government grants to support R&D of iPSC technologies and products.
4. Provides sales and customer support related to iPSC related products/services.
5. Assist with executing other daily tasks or special projects, as assigned

Education:
PhD degree in Biology, Chemistry, Biochemistry, Molecular Biology or related discipline, or the equivalent education and experience are required. 

Experience:
At least two years in a similar role specifically in iPSC technology development. Excellent communication & presentation skills, and demonstrated analytical, project management, and planning skills are necessary.  Demonstrated ability to see new business opportunities, meet aggressive objectives and develop strong working relationships. Must possess considerable skills in all aspects of Microsoft Office Suite of work tools.

Travel:   Approx. 10%
Job Category: R&D
Location:  Emeryville, California


Job Code: ALQA001
Job Title: Quality Assurance Specialist

Job Description:
Reporting to the VP, Corporate & Business Development, the Quality Assurance Specialist is responsible for managing the Quality Management System (QMS) to foster continuous quality improvement and customer satisfaction. The incumbent will work with internal stakeholders to ensure compliance with policies and procedures, and serve as the main point of contact for customer quality audits. The Quality Assurance Specialist provides quality system performance reports to management and identifies opportunities for improvement.

Responsibilities:

1. Oversees the QMS
2. Develop and maintain QMS elements e.g. document control, change control, quality records, internal audits, corrective & preventive actions etc.
3. Develop and maintain customer complaint system to ensure complaints are investigated and resolved in a timely manner, including written responses to customers, as required
4. Develop and implement policies and procedures to ensure compliance with regulatory requirements
5. Develops and performs QMS training for employees
6. Conducts meetings to review status of key QMS indicators and performance, issues periodic reports to management
7. Sets goals for continuous quality improvement and customer satisfaction
8. Assists with other duties, as assigned

Requirements:

1. Bachelors Degree, preferably MS degree in a life science area
2. Knowledge and experience with ISO compliance, certified training preferred
3. Excellent writing and presentation skills, strong interpersonal and teamwork skills
4. Ability to collaborate with department heads and meet timelines 
5. Proficiency in MS-Word, Excel, and PowerPoint

Experience:
Minimum five years experience in a similar role, preferably with a life science research tools company. Less experience will be considered with CMQ, CQT, CQA, or CQE accreditation.

Job Category: Quality Assurance
Travel:  Minimal (<10%)
Location: Emeryville, California


Job Code: ALMKTCN01
Job Title: Sr. Manager/Director, Sales and Marketing - AllCells Shanghai, China

Job Description:
This position is reporting to VP, US Marketing and Sales; responsible for developing, executing, and managing various sales and marketing activities for all human primary cell types and related products to support increasing business demand. Additional responsibilities include list pull execution, trade shows, lead management support, data analysis and reporting, as well as project management. The successful candidate will have hands-on experience developing marketing tactics, is capable of working independently, and able to provide insights based on data analysis. The individual has a strong ability to multi-task and meet project timelines. The candidate is creative, with an insatiable curiosity and a knack for solving problems. Obsession for details and organization and general business acumen is a necessity. Experience with human primary cells and stem cells based business is a plus.

Responsibilities:

1. Design and execute marketing activities to support sales force and meet company financial goals.
2. Practice marketing excellence to optimize customer experience and marketing performance.
3. Support lead management process by performing account assignment and lead entry into customer database.  
4. Pull data from various tools, which contain customer profile and behavioral information, perform data crunch, and run analytical reports to support marketing performance metrics.
5. Perform ad-hoc data-mining tasks from internal databases or public websites to help identify prospects for sales and marketing.
6. Manage website updates.
7. Participate and manage ad-hoc projects to support and expand company business.
8. Conduct internal and external customer research to help support quantitative measurement and provide further focus on measuring ROI and needed improvements for company business.
9. Provide documented support materials that help drive strategic direction, goals and objectives. Schedule & organize meetings and take notes when needed.
10. May be required to perform other related duties as required and/or assigned.

Requirements:

1. Bachelor's degree (minimum) in a life science discipline (e.g. biology, biochemistry), PhD in life sciences or MBA is preferred.  
2. Well versed in Excel, Access, PowerPoint. Hands-on working experience with website management, Web analytics, Campaign Management System, and database is preferred.
3. Strong attention to detail and ability to prioritize and work in a fast-paced environment.
4. Good communication skills, both written and verbal, and ability to deliver presentations to senior management.
5. Results driven person with strong problem solving and time-management skills.
6. Strong technical understanding required, Lab experience a plus
7. Minimum of three years experience in life science sales, applications and/or marketing.
8. Strong interpersonal, organizational and teamwork skills
9. 30% travel as required for conferences, seminars, training programs and customer visits
10. Proven experience working with multi-disciplinary teams
11. Proven experience establishing, maintaining and managing productive customer relationships
12. Ability to work in a dynamic environment with multi-tasking capability
13. Assist with executing other daily tasks or special projects, as assigned
14. The individual MUST possess a US green card or be a US citizen
15. Comprehensive Chinese language ability

Education:
B.S. in life science discipline. Advanced degree is a plus e.g. M.S or Ph.D.

Experience:
Minimum three years experience in life science sales, applications and/or marketing.
Job Category: Marketing and Sales 
Travel: Approx. 50%
Location: Shanghai, China


Job Code: ALCDIRCN01
Job Title: Sr. Manager/Director of Production Lab - AllCells Shanghai, China

Job Description:
Reporting to the President/CEO, the Director of Production Lab is responsible for managing the production of human primary cells and contract services projects in AllCells’ Shanghai-China site. This individual is also responsible for managing lab staff, implementing SOPs and meeting deadlines within a modest budget. The individual will interact with varying levels of internal and external personnel requiring an ability to work across functional groups in the company’s US Headquarters. This role requires an in-depth knowledge of operating plans and strategies as well as industry practices covering the production of human primary cells and related services for the life science research market in both China and US.

Responsibilities:
The incumbent receives assignments in the form of objectives and determines how to apply resources to meet goals and schedules. The individual exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for achieving results.      

1. Manage the production line, inventory assessments, and initial forecast.
2. Manage lab staff with a clear focus on the delivery of objectives on-time and on-budget
3. Serve as a key point contact between US Headquarters and Shanghai operations.
4. Develop product specifications.  Serve as Project Manager, as required.
5. Serve as a key contributor and communicator within the management team with regard to the development of AllCells overall production strategy and measuring progress towards achieving targets.
6. Apply knowledge of products and technology applications to support sales force in China
7. Develops and communicates clear business strategies with an ability to implement initiatives centered on collaborations with key channel partners, and R&D or commercial collaborations in China.

Requirements:

1. PhD degree in Biology, Chemistry, Biochemistry, Cell Biology, Molecular Biology or related discipline, or the equivalent education and experience are required.
2. The successful candidate will need strong scientific background and management experience.
3. At least Five years in a similar role including product development and identifying new product opportunities.
4. Excellent communication & presentation skills, and demonstrated analytical, project management, and planning skills is necessary. Present business updates and proposed strategies to senior management.
5. Proven ability to see new business opportunities, meet aggressive objectives and develop strong working relationships. Must possess considerable skill in all aspects of Microsoft Office Suite of work tools
6. The individual MUST possess a US green card or be a US citizen.
7. Comprehensive Chinese language ability

Requirements: